Mate App

Mate Waitlist and App Updates - Terms and Conditions

Effective Date: February 6, 2026

Program Name: Mate Waitlist Signup and App Updates

1. Program Description

Mate Waitlist Signup and App Updates send recurring SMS text messages related to event registrations, event announcements and reminders, waitlist updates, app release notifications, account-related alerts, and feature updates. Messages are sent only to users who have opted in via our website. Message frequency varies based on user activity and event participation.

2. Opt-Out Instructions

You can cancel SMS messages at any time by texting "STOP" to the sending number. After you send "STOP", you will receive a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from this program unless you opt in again.

3. Help and Customer Support

For assistance, text HELP to the sending number, or contact Mate support at support@mateapp.us.

4. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

5. Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your interaction with Mate services and may include recurring messages while you remain subscribed. If you have questions about your text or data plan, please contact your wireless provider.

6. Privacy Policy

For information about how we collect and use your information, please review our Privacy Policy.

7. General Terms of Service

For complete platform terms, please review our Terms of Service.